User Experience Services
We take a UX-focused approach with all of our projects. We put the user at the heart of everything we do, ensuing their needs are met in tandem with your business objectives, ensuring a positive outcome for all.
Purposeful approach
Our UX experience spans both physical and digital, using standardised UX practices to inform our solution design decisions.
Our success in delivering digital experiences for events, exhibitions, hospitality and retail is based on a user-centred approach to interaction behaviour. From personal devices to giant touch screens, we know how to provide your audience with the best user experience designed for their needs.
UX optimisation
We have years of experience enhancing a user’s interaction with products, services and systems to make them more efficient, enjoyable, and a pleasure to use. Our knowledge of usability and accessibility helps us shape functionality that will resonate with your audience, helping customer retention, producing greater conversion rates and increasing engagement.
Our UX design methodology
Find out more about are UX design methodology, from new projects to help with existing platforms, we can you to maximise the quality of the customer experience.
Our UX services
We can help your business with all areas of user experience, whether it be helping you transform your customer experience, increasing conversions or helping your audience find information easier, our team can make the most of the digital experience your website provides.
UX Audit
We can review your platform, site or service and make recommendations on where and how to optimise it. Read more...
Researching
From analysing existing data and reviewing competitors to speaking directly to your users, we learn exactly what they think, feel and do. Read more...
Content design & IA
We can optimise and reorganise your content to make you stand out from the crowd. Read more...
UX Design
From creating wireframe to designing interactive prototypes, we can help get your project off the ground. Read more...
User Testing
We validate our solution designs by testing them with your users to ensure that we are on the right path. Read more...
Head of Marketing, RIAT
What are your challenges?
We require digital content created for use on a giant touch screen at an exhibition.
We want to increase our website conversion rate but don't know where to start.
Is our website content actually working for users?
I need digital experts to help me understand our audience and what they want.
How do we optimise the accessibility of our website?
How do we improve the experience for website users on a mobile device?
UX Audit
Ensure your website UX is optimised to deliver on your business objectives
UX Research
Understand who your users are for better solution design
Content Design
Ensure content is structured and located where your user expects