Digital dexterity

Sustainable development of digital solutions for physical and digital environments... We harness the right technologies to make complex solutions easy and a pleasure to use.

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Digital Development

We’ve experience in building all things digital, from responsive websites for brand activation, to eCommerce solutions fully integrated with CRM platforms.

From learning management solutions using gamification to event and retail visual and interactive applications. We constantly learn and evolve, sharpening our skills, stretching our abilities and improving our innovative solutions.

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Web design & development

Website and eCommerce design and development to take your organisation to the next level.

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AR, VR & MR

Event and brand engagement tech to immerse and wow your audience.

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App design & development

From life changing habits to gamification, we’ve got you covered.

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Game development

Browser-based games to improve learning or engage with your brand, we have tried and tested tactics to ensure success.

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Digital experiences

From live events to marketing engagements, we can bring digital into the physical world a.k.a phygital.

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Testing & QA

Our stringent testing process ensures that the solution we deliver works seamlessly without bugs or issues.

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API integration

We can seamlessly integrate 3rd party services as part of your organisation’s next digital project.

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Successful solutions

We strive to better understand our clients audiences to inform and enhance our solutions.

Our work has resulted in improved content engagement with by 98%; increased organic search traffic by 406%; upped conversion rates by 26% and increased user generated content by 88%.

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Digital done better

Sustainability runs through everything we do. That’s because we know digital performance and climate action work in tandem. Case in point, faster loading webpages increase organic search visibility, and reduce carbon emissions… combine this with adhering to W3C accessibility guidelines and you’re on a positive digital pathway.

As a B-Corp member, Istoria Group take our environmental and social responsibilities very seriously.

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Our network

On top of our core team, Tiny Spark also employs the key experts required to deliver best-in-class digital experiences.

We have trusted relationships with technical partners around the world who we call upon when necessary, giving us a huge amount of flexibility for things like VR/AR and SMS delivery as well as physical production houses to help build large scale digital installations.

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Metrics to be measured by

Focus on the metrics that matter amid your pool of data to uncover how to optimise your business performance.

Increase conversion rates, customer satisfaction and improve your marketing ROI.

How we do it

Every project we partner with our clients on is unique, but how we approach it predominantly remains the same. As an example, the below diagram illustrates how we approach a typical website project.

Support

We’re here to support you every step of the way, from inception to completion and beyond. We’ll be there for you post-release to provide ongoing, scheduled support.

1

Client Onboarding

Your assigned account manager leads on taking you through the onboarding process. The includes a way of working, meeting and a project kick off meeting.

2

Discovery

Allowing all to fully understand what the business requirements and user needs are. From  user research, workshops, or stakeholder interviews — we can capture assumptions, tacit knowledge or unknown factors that could impact the project.

3

Scoping

This is where we think about the problem and craft the solution(s). Through the creation of wireframes, creative concepts, sitemaps and user journeys, we can provide a sense of what the solution will be as well as to start thinking about what functionality we could include.

4

Design & definition

In this phase we get into the weeds and define how the solution will work. Completion of requirements and creating design solutions are carried out in collaboration between designer and BA, as well as the wider team. For subsequent sprints, this may include UX.

5

Development & test

Development of both the front end and the CMS/Database is carried out working from Jira tasks based on Epics and User Stories. Testing of the solution is carried out and includes, front-end/ cross-browser, performance and accessibility.

6

User Testing

When client and QA sign off has been given, the solution can be released. Then, additional tests will be carried out to ensure the site is working as expected, as well as a short period of technical observation to ensure the site is running smoothly post go-live.

1

Client Onboarding

Your assigned account manager leads on taking you through the onboarding process. The includes a way of working, meeting and a project kick off meeting.

2

Discovery

Allowing all to fully understand what the business requirements and user needs are. From  user research, workshops, or stakeholder interviews — we can capture assumptions, tacit knowledge or unknown factors that could impact the project.

3

Scoping

This is where we think about the problem and craft the solution(s). Through the creation of wireframes, creative concepts, sitemaps and user journeys, we can provide a sense of what the solution will be as well as to start thinking about what functionality we could include.

4

Design & definition

In this phase we get into the weeds and define how the solution will work. Completion of requirements and creating design solutions are carried out in collaboration between designer and BA, as well as the wider team. For subsequent sprints, this may include UX.

5

Development & test

Development of both the front end and the CMS/Database is carried out working from Jira tasks based on Epics and User Stories. Testing of the solution is carried out and includes, front-end/ cross-browser, performance and accessibility.

6

User Testing

When client and QA sign off has been given, the solution can be released. Then, additional tests will be carried out to ensure the site is working as expected, as well as a short period of technical observation to ensure the site is running smoothly post go-live.

Support

We’re here to support you every step of the way, from inception to completion and beyond. We’ll be there for you post-release to provide ongoing, scheduled support.

Why partner with us?

Our skill in combining strategic thinking and UX / UI design with best-in-class development means you’ll have a team of like-minded people with years of experience producing similar products and services across multiple sectors.

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  I wanted to send you a big thank you for the work you and your team has done around this year’s digital experiences; we’re receiving lots of congratulatory emails, and that’s thanks to you and your team.  

Eli Lilly and Company

With Tiny Spark, you’ll get big agency expertise, with small agency care - the perfect combination.

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